Client: Private Investment Company
Location: Norwich, UK
Project Duration: 18 months (First Fix to Commissioning)
Team on Site: Dedicated Project Manager on-site for 4 months
SmartMist was appointed to design and install a fire suppression system for a 7-storey apartment block in Norwich, converted from a former BT office building that was demolished and rebuilt. Engaged from the initial design phase, we collaborated closely with the project team, including architects and contractors, to develop a tailored mist suppression system that aligned with the building’s unique layout and fire safety strategy.
The project required installing two to three mist nozzles in each flat, depending on the number of bedrooms, alongside full coverage for communal areas such as corridors and stairwells. Our mist suppression system was carefully integrated into the building’s architecture to provide effective fire protection while maintaining aesthetic and functional harmony.
The installation process spanned 18 months, from first fix to final commissioning. We strategically placed the pump system in the ground-floor plant room to optimise efficiency and accessibility. Our team ensured seamless coordination with other trades on-site, delivering a system that met both the client’s expectations and UK fire safety regulations, including BS 8458 and BS 9251.
The conversion presented logistical challenges, particularly in aligning our installation schedule with the broader construction timeline. Integrating the mist system without disrupting other works required meticulous planning.
Our dedicated Project Manager, on-site for four months, played a pivotal role in maintaining clear communication with all stakeholders, resolving issues promptly, and keeping the project on track. This hands-on approach ensured that challenges, such as coordinating access to the plant room and integrating pipework, were addressed efficiently.
The client, a private investment company, expressed high satisfaction with SmartMist’s end-to-end service. They valued our involvement from the initial consultation through to commissioning, noting the system’s seamless integration and reliability.
The client particularly appreciated our proactive communication and commitment to delivering a fully operational system that met their fire safety requirements. To ensure long-term performance, we established a biannual servicing schedule, providing ongoing maintenance to keep the system compliant and effective.
Conclusion
This 7-storey apartment block in Norwich now benefits from a state-of-the-art mist suppression system, delivering robust fire protection for residents across individual flats and communal areas.
SmartMist’s tailored solution, combined with our comprehensive service approach, has provided the client with peace of mind and a safer living environment. Our biannual servicing continues to uphold the highest standards of safety and performance for the building.